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Efrain Soriano for Borderless Magazine
City Contractor ‘Failed’ Clients as Migrant Shelter Complaints Mounted, Staffers Say EnvironmentHealthInvestigationLaborTop StoriesTrendingVisuals

City Contractor ‘Failed’ Clients as Migrant Shelter Complaints Mounted, Staffers Say

Chicago is phasing out Favorite Healthcare Staffing after paying the agency $342 million to oversee its shelter system. Records show that Favorite had a poor track record of resolving complaints.
November 19, 2024