{"id":24056,"date":"2024-11-21T12:08:26","date_gmt":"2024-11-21T18:08:26","guid":{"rendered":"https:\/\/borderlessmag.org\/?p=24056"},"modified":"2025-10-09T10:21:04","modified_gmt":"2025-10-09T15:21:04","slug":"sistema-de-acogida-de-inmigrantes-en-chicago","status":"publish","type":"post","link":"https:\/\/borderlessmag.org\/es\/2024\/11\/21\/favorite-healthcare-chicago-migrant-data-mishandled-shelter-system\/","title":{"rendered":"Ex contratistas del albergue de Chicago denuncian que no se manejaron correctamente datos confidenciales sobre inmigrantes"},"content":{"rendered":"\n\t\t<div id=\"fws_69de1b7fbbad9\"  data-column-margin=\"default\" data-midnight=\"dark\"  class=\"wpb_row vc_row-fluid vc_row\"  style=\"padding-top: 0px; padding-bottom: 0px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-2 vc_hidden-sm vc_hidden-xs wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone \"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n\n\t<div  class=\"vc_col-sm-8 wpb_column column_container vc_column_container col padding-3-percent inherit_tablet inherit_phone \"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n<div class=\"wpb_text_column wpb_content_element \" >\n\t<p><i><span style=\"font-weight: 400;\">This story was a collaboration between the Investigative Project on Race and Equity and Borderless Magazine.\u00a0<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">Tens of thousands of new arrivals have passed through Chicago\u2019s migrant shelter system. Many of them might have had their data compromised because of how shelter employees and contractors handled their personal information, according to former shelter staff and documents reviewed by Borderless Magazine and the Investigative Project on Race and Equity.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In a complaint submitted to the U.S. Department of Health and Human Services (HHS) this month, two former Favorite Healthcare Staffing case managers contracted by Favorite alleged that Chicago\u2019s shelters violated health information privacy laws by allowing shelter staff to access and download sensitive information on their own personal devices. The complaint notes that Favorite, the staffing company the City of Chicago hired to manage the migrant shelters, did not require data to be encrypted and allowed employees and independent contractors to share medical and other personal information over insecure communication channels.\u00a0<\/span><\/p>\n<\/div>\n\n\n\n<div class=\"templatera_shortcode\">\n\t\t<div id=\"fws_69de1b7fbd2b2\"  data-column-margin=\"default\" data-midnight=\"dark\"  class=\"wpb_row vc_row-fluid vc_row vc_row-o-equal-height vc_row-flex vc_row-o-content-middle small\"  style=\"padding-top: 0px; padding-bottom: 0px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone border_color_909090 border_style_solid \"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n\t\t<div id=\"fws_69de1b7fbddfa\"  data-column-margin=\"default\" data-midnight=\"dark\"  class=\"wpb_row vc_row-fluid vc_row vc_row-o-equal-height vc_row-flex vc_row-o-content-middle large top_margin_20px bottom_margin_20px\"  style=\"padding-top: 0px; padding-bottom: 0px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"true\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><div class=\"row-bg-overlay row-bg-layer\" style=\"background: #FFFFFF; background: linear-gradient(90deg,#FFFFFF 0%,#FFFFFF 100%);  opacity: 1; \"><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col padding-3-percent force-phone-text-align-center inherit_tablet inherit_phone border_top_desktop_1px border_bottom_desktop_1px border_color_FFFFFF border_style_solid \"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t<div id=\"fws_69de1b7fbe538\" data-midnight=\"\" data-column-margin=\"default\" class=\"wpb_row vc_row-fluid vc_row inner_row vc_row-o-equal-height vc_row-flex vc_row-o-content-middle\"  style=\"\"><div class=\"row-bg-wrap\"> <div class=\"row-bg\" ><\/div> <\/div><div class=\"row_col_wrap_12_inner col span_12  left\">\n\t<div  class=\"vc_col-sm-7 wpb_column column_container vc_column_container col child_column no-extra-padding inherit_tablet inherit_phone \"   data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t\n<div class=\"wpb_text_column wpb_content_element \" >\n\t<h4 id=\"news-that-puts-power-under-the-spotlight-and-communities-at-the-center\"><strong>News that puts power under the spotlight and communities at the center.<\/strong><\/h4>\n<p>Sign up for our free newsletter and get updates twice a week.<\/p>\n<\/div>\n\n\n\n\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n\n\t<div style=\"margin-top: -20px; \" class=\"vc_col-sm-5 wpb_column column_container vc_column_container col child_column neg-marg no-extra-padding inherit_tablet inherit_phone \"   data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t\n\t<div class=\"wpb_raw_code wpb_raw_html wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<div class=\"_form_1\"><\/div><script src=\"https:\/\/borderlessmag.bluelena.io\/f\/embed.php?id=1\" charset=\"utf-8\"><\/script>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div><\/div>\n<div class=\"wpb_text_column wpb_content_element \" >\n\t<p><span style=\"font-weight: 400;\">According to the complaint filed with HHS\u2019s Office of Civil Rights, an unknown number of Favorite employees and independent contractors, including individuals who no longer worked in the shelters, were able to access migrants&#8217; information without authorization.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Both former case managers who filed the complaint with the federal government spoke to Borderless and the Investigative Project and showed reporters shelter files that they could still access despite no longer being employed by Favorite, though they noted they only accessed data for submitting their HHS claim and showing reporters. Additionally, they shared documentation they had collected from dozens of migrants who had become victims of extortion threats and scams following the mishandling of their data.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">These are \u201congoing administrative and control failures within immigration shelters,\u201d said Anna P. Vizcarra, one of two former case managers who filed the complaint on behalf of around 60 migrants who came to her expressing concerns about the mishandling of data. The second former staff member, who we\u2019re calling Sam, asked to use a pseudonym out of fear that it would affect their ability to find employment in the field.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cMany employees who left or were terminated from the shelters were able to retain access to sensitive resident information after their departure, and in some cases, may have taken copies with them,\u201d they wrote in their complaint.<\/span><\/p>\n<\/div>\n\n\n\n<div id=\"fws_69de1b7fbfb5a\" data-midnight=\"\" data-column-margin=\"default\" class=\"wpb_row vc_row-fluid vc_row inner_row\"  style=\"\"><div class=\"row-bg-wrap\"> <div class=\"row-bg\" ><\/div> <\/div><div class=\"row_col_wrap_12_inner col span_12  left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col child_column no-extra-padding inherit_tablet inherit_phone border_bottom_desktop_1px border_color_000000 border_style_solid \"   data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_pos_align_center vc_sep_color_black wpb_content_element vc_separator-has-text\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span class=\"vc_sep_line\"><\/span><\/span><h4 id=\"read-more-of-our-coverage\">Read More of Our Coverage<\/h4><span class=\"vc_sep_holder vc_sep_holder_r\"><span class=\"vc_sep_line\"><\/span><\/span>\n<\/div>\n<div class=\"wpb_text_column wpb_content_element \" >\n\t\t\t<div class=\"pk-inline-posts\">\n\t\t\t\n\t\t\t<div class=\"pk-inline-posts-container pk-inline-posts-template-list\"\n\t\t\t\tdata-columns=\"1\">\n\t\t\t\t\t\t<article id=\"post-23995\" class=\"post-23995 post type-post status-publish format-standard has-post-thumbnail category-environmentandhealth category-investigation category-labor category-visuals tag-favoritecollab\">\n\t\t\t<div class=\"pk-post-outer\">\n\n\t\t\t\t\t\t\t\t<div class=\"pk-post-inner\">\n\t\t\t\t\t<div class=\"entry-thumbnail\">\n\t\t\t\t\t\t<div class=\"pk-overlay pk-overlay-ratio pk-ratio-landscape\">\n\t\t\t\t\t\t\t<div class=\"pk-overlay-background\">\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/borderlessmag.org\/es\/2024\/11\/19\/chicago-migrant-shelter-favorite-healthcare-staffing\/\" class=\"pk-overlay-link\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"225\" src=\"https:\/\/borderlessmag.org\/wordpress\/wp-content\/uploads\/2024\/10\/2024_10_28_IPRE-Favorite-Staffing_Web_01-300x225.jpg\" class=\"attachment-pk-thumbnail size-pk-thumbnail wp-post-image\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"pk-post-inner\">\n\t\t\t\t\t<header>\n\t\t\t\t\t\t<h3 class=\"pk-title\"><a href=\"https:\/\/borderlessmag.org\/es\/2024\/11\/19\/chicago-migrant-shelter-favorite-healthcare-staffing\/\" rel=\"bookmark\">City Contractor \u2018Failed\u2019 Clients as Migrant Shelter Complaints Mounted, Staffers Say<\/a><\/h3>\t\t\t\t\t\t\t<div class=\"pk-post-meta\">\n\t\t\t\t\t\t\t\t<span class=\"pk-meta-author meta-author\"><span class=\"author vcard\"><a class=\"url fn n\" href=\"https:\/\/borderlessmag.org\/es\/author\/emeline-posner\/\" title=\"View all posts by Emeline Posner\">Emeline Posner<\/a><\/span><\/span>\t\t\t\t\t\t\t\t<span class=\"sep\">\u00b7<\/span>\n\t\t\t\t\t\t\t\t<span class=\"pk-meta-date meta-date\"><a href=\"https:\/\/borderlessmag.org\/es\/2024\/11\/19\/chicago-migrant-shelter-favorite-healthcare-staffing\/\" rel=\"bookmark\">noviembre 19, 2024<\/a><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/header><!-- .entry-header -->\n\t\t\t\t<\/div><!-- .post-inner -->\n\n\t\t\t<\/div><!-- .post-outer -->\n\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\n<\/div>\n\n\n\n\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n\n\t<div  class=\"vc_col-sm-2 vc_hidden-sm vc_hidden-xs wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone \"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t<div id=\"fws_69de1b7fc3ecb\"  data-column-margin=\"default\" data-midnight=\"dark\"  class=\"wpb_row vc_row-fluid vc_row\"  style=\"padding-top: 0px; padding-bottom: 0px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-2 vc_hidden-sm vc_hidden-xs wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone \"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n\n\t<div  class=\"vc_col-sm-8 wpb_column column_container vc_column_container col padding-3-percent inherit_tablet inherit_phone \"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n<div class=\"wpb_text_column wpb_content_element \" >\n\t<p><span style=\"font-weight: 400;\">The two said in an interview that they have not yet received a response to their complaint, which they filed with the federal government on Nov. 6. As of the time of publication, Borderless and the Investigative Project were awaiting response from the office of Chicago Mayor Brandon Johnson. Favorite and Chicago Department of Family and Support Services Commissioner Brandie V. Knazze did not respond to a request for comment.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But Vizcarra and Sam shared testimonies and photos provided by residents who say that they\u2019ve started to receive unsolicited letters, texts, calls and emails from unknown sources notifying them of loan approvals and personal injury complaints, as well as links that appear to be phishing or scam attempts. In some cases, individuals reported to Vizcarra that they had received threats of extortion over the phone from unknown numbers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cThe breaches show a disregard for required safeguards, suggesting both negligence and potential willful disregard for the privacy and security of vulnerable individuals,\u201d Vizcarra and Sam wrote in their complaint.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Borderless and the Investigative Project reviewed dozens of examples of internal record-keeping and communications from several shelters. Those records included spreadsheets designed to keep track of current shelter residents and WhatsApp, text and email messages shared among Favorite staff. In some cases, threads included county health officials.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">One spreadsheet that tracked current shelter residents contained, among other things, migrants\u2019 date of birth, family status, race, nationality, sexuality, allergies, prescription medications, special needs and accommodations, and all forms of contact information.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">According to the former case managers, Favorite Healthcare Staffing maintained spreadsheets like these for each of the migrant shelters, which were accessible and downloadable on staff\u2019s personal devices. The sheets appeared to have no controls over who could edit or remove data.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cAs soon as I started at Halsted [the largest migrant shelter] the supervisor asked me if I had a computer,\u201d said Vizcarra, who was hired by Favorite in late 2023. \u201cWhen I said yes, he told me I\u2019d be using my computer.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Vizcarra said that this concerned her because personal devices are not monitored and could be taken off the premises. \u201cYou can take your computer anywhere after work \u2014 and it contains all the information about the residents \u2014 race, pictures, everything,\u201d she said. She said that after being transferred to work at a different Chicago shelter run by Favorite in January 2024, workers used similar practices.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Both Vizcarra and Sam previously worked in federal shelters for migrants in California, Texas and Florida, where they said digital security requirements were rigid. Management allowed staff to use their personal cell phones only in cases of emergency, and workers did data entry in encrypted software on laptops that were provided by their employer. Staff were prohibited from taking laptops with sensitive data from the shelter building.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In one WhatsApp thread shared with Borderless and the Investigative Project, more than a dozen staff members at a shelter in Pilsen repeatedly shared migrants\u2019 sensitive information \u2014 including medical information, birth dates, cell phone numbers, family status and photos as they arranged quarantine accommodations during a chickenpox outbreak late last year. <\/span><\/p>\n<\/div>\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n\n\t<div  class=\"vc_col-sm-2 vc_hidden-sm vc_hidden-xs wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone \"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n\t<div class=\"wpb_widgetised_column wpb_content_element\">\n\t\t<div id=\"sidebar\" data-nectar-ss=\"true\" class=\"wpb_wrapper\">\n\t\t\t<div id=\"custom_html-4 1articleright\" class=\"widget_text widget widget_custom_html\"><h3 id=\"wordpress-popular-posts\" class=\"widget-title\">WordPress Popular Posts<\/h3><div class=\"textwidget custom-html-widget\"><h4 id=\"trending-posts\" class=\"widget-title\">Trending Posts<\/h4><div class=\"wpp-shortcode\"><script type=\"application\/json\" data-id=\"wpp-shortcode-inline-js\">{\"title\":\"Trending Posts\",\"limit\":\"3\",\"offset\":0,\"range\":\"custom\",\"time_quantity\":\"124\",\"time_unit\":\"day\",\"freshness\":\"1\",\"order_by\":\"views\",\"post_type\":\"post\",\"pid\":\"\",\"exclude\":\"\",\"cat\":\"\",\"taxonomy\":\"category\",\"term_id\":\"\",\"author\":\"\",\"shorten_title\":{\"active\":false,\"length\":0,\"words\":false},\"post-excerpt\":{\"active\":false,\"length\":0,\"keep_format\":false,\"words\":false},\"thumbnail\":{\"active\":true,\"build\":\"predefined\",\"width\":\"240\",\"height\":\"160\"},\"rating\":false,\"stats_tag\":{\"comment_count\":false,\"views\":false,\"author\":false,\"date\":{\"active\":false,\"format\":\"F j, Y\"},\"category\":false,\"taxonomy\":{\"active\":false,\"name\":\"category\"}},\"markup\":{\"custom_html\":true,\"wpp-start\":\"&lt;ul class=&quot;wpp-list wpp-cardview&quot;&gt;\",\"wpp-end\":\"&lt;\\\/ul&gt;\",\"title-start\":\"&lt;h4 class=&quot;widget-title&quot;&gt;\",\"title-end\":\"&lt;\\\/h4&gt;\",\"post-html\":\"&lt;li&gt;{thumb} {title} {stats}&lt;\\\/li&gt;\"},\"theme\":{\"name\":\"\"}}<\/script><div class=\"wpp-shortcode-placeholder\"><\/div><\/div><\/div><\/div>\n\t\t<\/div> \n\t<\/div> \n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t<div id=\"fws_69de1b7fc5687\"  data-column-margin=\"default\" data-midnight=\"dark\"  class=\"wpb_row vc_row-fluid vc_row article-image\"  style=\"padding-top: 0px; padding-bottom: 0px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone \"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t<div class=\"img-with-aniamtion-wrap center\" data-max-width=\"100%\" data-max-width-mobile=\"default\" data-shadow=\"none\" data-animation=\"fade-in\" >\r\n      <div class=\"inner\">\r\n        <div class=\"hover-wrap\"> \r\n          <div class=\"hover-wrap-inner\">\r\n            <img decoding=\"async\" class=\"img-with-animation skip-lazy \" data-delay=\"0\" height=\"1280\" width=\"1920\" data-animation=\"fade-in\" src=\"https:\/\/borderlessmag.org\/wordpress\/wp-content\/uploads\/2024\/11\/240222_PilsenShelter_Update_Web_01.jpg\" alt=\"\" srcset=\"https:\/\/borderlessmag.org\/wordpress\/wp-content\/uploads\/2024\/11\/240222_PilsenShelter_Update_Web_01.jpg 1920w, https:\/\/borderlessmag.org\/wordpress\/wp-content\/uploads\/2024\/11\/240222_PilsenShelter_Update_Web_01-1536x1024.jpg 1536w, https:\/\/borderlessmag.org\/wordpress\/wp-content\/uploads\/2024\/11\/240222_PilsenShelter_Update_Web_01-150x100.jpg 150w, https:\/\/borderlessmag.org\/wordpress\/wp-content\/uploads\/2024\/11\/240222_PilsenShelter_Update_Web_01-240x160.jpg 240w, https:\/\/borderlessmag.org\/wordpress\/wp-content\/uploads\/2024\/11\/240222_PilsenShelter_Update_Web_01-300x200.jpg 300w, https:\/\/borderlessmag.org\/wordpress\/wp-content\/uploads\/2024\/11\/240222_PilsenShelter_Update_Web_01-600x400.jpg 600w, https:\/\/borderlessmag.org\/wordpress\/wp-content\/uploads\/2024\/11\/240222_PilsenShelter_Update_Web_01-900x600.jpg 900w, https:\/\/borderlessmag.org\/wordpress\/wp-content\/uploads\/2024\/11\/240222_PilsenShelter_Update_Web_01-1200x800.jpg 1200w, https:\/\/borderlessmag.org\/wordpress\/wp-content\/uploads\/2024\/11\/240222_PilsenShelter_Update_Web_01-1500x1000.jpg 1500w, https:\/\/borderlessmag.org\/wordpress\/wp-content\/uploads\/2024\/11\/240222_PilsenShelter_Update_Web_01-1245x830.jpg 1245w, https:\/\/borderlessmag.org\/wordpress\/wp-content\/uploads\/2024\/11\/240222_PilsenShelter_Update_Web_01-768x512.jpg 768w\" sizes=\"(min-width: 1450px) 75vw, (min-width: 1000px) 85vw, 100vw\" \/>\r\n         <\/div>\r\n      <\/div><span class=\"vc_figure-caption ccfic-text media-caption\">People hang out in front of what was Chicago\u2019s largest migrant shelter in Pilsen on Feb. 23, 2024. The city closed this shelter in September. <\/span><span class=\"media-credit\">Mauricio Pe\u00f1a\/Borderless Magazine<\/span><\/div><\/div>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t<div id=\"fws_69de1b7fc64cc\"  data-column-margin=\"default\" data-midnight=\"dark\"  class=\"wpb_row vc_row-fluid vc_row\"  style=\"padding-top: 0px; padding-bottom: 0px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-2 vc_hidden-sm vc_hidden-xs wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone \"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n\n\t<div  class=\"vc_col-sm-8 wpb_column column_container vc_column_container col padding-3-percent inherit_tablet inherit_phone \"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n<div class=\"wpb_text_column wpb_content_element \" >\n\t<p><span style=\"font-weight: 400;\">The city has run an emergency shelter system for migrants for over two years. That system, administered in large part by Favorite, has been the first stop for nearly 50,000 people seeking asylum in the United States. Chicago Mayor Brandon Johnson announced earlier this month that the majority of the city\u2019s migrant shelters will close by the end of the year.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A Kansas-based staffing agency that specializes in healthcare placements, Favorite was first contracted by the city in September 2022, shortly after Texas officials announced that they would send asylum seekers to Chicago, among other Democratic cities. In the following two years, Favorite set up and staffed more than two dozen shelters with supervisors, case managers, security personnel and other staff. The company has charged the city around $362 million for its services.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Those services include managing an oversight system for migrants living in shelters. In an <\/span><a href=\"https:\/\/borderlessmag.org\/2024\/11\/19\/chicago-migrant-shelter-favorite-healthcare-staffing\/\"><span style=\"font-weight: 400;\">investigation<\/span><\/a><span style=\"font-weight: 400;\"> published earlier this week, Borderless and the Investigative Project found that complaints filed by migrants <\/span><a href=\"https:\/\/borderlessmag.org\/2024\/11\/19\/chicago-migrant-shelter-favorite-healthcare-staffing\/\"><span style=\"font-weight: 400;\">went without response for weeks<\/span><\/a><span style=\"font-weight: 400;\"> and shelter staff accused of misconduct were rarely disciplined. Migrants and staffers interviewed said they feared retaliation for speaking up about poor shelter conditions and treatment from staff.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The city has defended its reliance on Favorite despite public criticism of the high cost of its services and repeated allegations of poor conditions in the shelters.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cFavorite is our only solution,\u201d Department of Family and Support Services First Deputy Commissioner Jonathan Ernst told the Chicago Tribune in August.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The following month, Mayor Johnson increased the city\u2019s contract with the company by another $100 million.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The city plans to end its contract with Favorite by the end of the year.<\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">This investigation was supported with funding from the Data-Driven Reporting Project. The Data-Driven Reporting Project is funded by the Google News Initiative in partnership with Northwestern University | Medill.<\/span><\/i><\/p>\n<\/div>\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n\n\t<div  class=\"vc_col-sm-2 vc_hidden-sm vc_hidden-xs wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone \"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>En una denuncia federal, los antiguos contratistas afirman que Favorite Healthcare Staffing manipul\u00f3 sistem\u00e1ticamente de forma incorrecta la informaci\u00f3n sanitaria privada y de identificaci\u00f3n personal de los residentes del albergue.<\/p>","protected":false},"author":157,"featured_media":24048,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[1,66],"tags":[666],"coauthors":[660,471],"class_list":{"0":"post-24056","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-immigration-policy","8":"category-investigation","9":"tag-migrantsdata"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Sensitive Migrant Data Mishandled, Former Chicago Shelter Staff Allege &#8211; Borderless Magazine NFP<\/title>\n<meta name=\"description\" content=\"Ex-contractors say that Favorite Healthcare Staffing systematically mishandled personally identifying and private health information of shelter residents.\" \/>\n<meta name=\"robots\" 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